Asia Help-Desk line restore in progress

Regrettably, Lightspeed’s Asia Help-Desk line (+65-6468-5536) is offline at the moment due to line failure. In the meantime, customers in Asia who require to request support may reach out via our Americas Helpdesk (+1-408-907-6623) – by Voice/Telegram/Whatsapp or our European Helpdesk (+44-20-3897-3501) by voice.

Service tickets remain available (as always) at helpdesk [at] lightspeed.com.sg

The gory details of TDM equipment replacement under Linux will be covered on the Linux Singapore site in due course.

Restoration schedule:

  • 20 Mar 2019 19:00 SST – restore caller ID services via Asia Helpdesk
  • 21 Mar 2019 19:00 SST – restore callback service via Asia Helpdesk
  • 22 Mar 2019 19:00 SST – restore Asia Help-Desk access via +65-6468-5536
  • 23 Mar 2019 19:00 SST – full restoration of all Asian Help Desk Service via voice.