Regrettably, Lightspeed’s Asia Help-Desk line (+65-6468-5536) is offline at the moment due to line failure. In the meantime, customers in Asia who require to request support may reach out via our Americas Helpdesk (+1-408-907-6623) – by Voice/Telegram/Whatsapp or our European Helpdesk (+44-20-3897-3501) by voice.
Service tickets remain available (as always) at helpdesk [at] lightspeed.com.sg
The gory details of TDM equipment replacement under Linux will be covered on the Linux Singapore site in due course.
- 20 Mar 2019 19:00 SST – restore caller ID services via Asia Helpdesk
- 21 Mar 2019 19:00 SST – restore callback service via Asia Helpdesk
- 22 Mar 2019 19:00 SST – restore Asia Help-Desk access via +65-6468-5536
- 23 Mar 2019 19:00 SST – full restoration of all Asian Help Desk Service via voice.