Backup as a Service

Backing up to local disk or tape can protect against the accidental destruction of a file but will do nothing to protect you when your facility suffers fire or flooding. Remote backup provides a better solution on a technical level. Also, since remote backup leverages the Internet bandwidth already in place during hours your office doesn’t need it, the incremental cost and capital expense is minimized.  You’ll still need backup software, but the need for expensive tape drives, auto-loaders, and the need to transport those precious tapes offsite go away completely.

How to get started

If you decide to use Lightspeed’s Remote Backup Service (RBS), here’s a primer as to how to get started.

First of all we need to estimate the total data set over the contract – this represents the storage we need to set aside for your backup needs. Next we need to estimate how much data (and time needed to back it up) will be moved from your server to our backup facility.

The One-Time-Charge (OTC) here represents the bandwidth costs needed to transfer the initial image as well as the effort needed to correct any improperly created filenames (leading and trailing spaces are common problems).  This is typically S$250/Terabyte regardless of the length of time taken to complete the transfer (we have multi-gigabyte uplinks, so usually the time taken depends on the speed of your uplink.

The Monthly Recurrent Charge (MRC) is based on the estimated daily-set-size.  For most small offices, the basic plan which includes up to 1 Gigabyte of data per nightly incremental dump is more than sufficient.  Please note that we will not fail a backup if you have a spike in your backup needs once or twice a month – but if you consistently exceed the basic plan’s cap of 30GB/month, then a fee revision will need to be applied.

Caveats

Please note that as backup is a nightly activity, that files that don’t exist as of the appointed backup time will not be backed up.  Correspondingly, the basic plan only provides for disaster recovery – there is always a full image of the most recent snapshot – but not time travel through your data set (although we plan to offer that with the Advanced Backup Plan by the 3rd quarter of 2018).

What Next

Please do contact your account manager soonest – it’s heart breaking that we so often get requests to back up data after customers have experienced a major loss.
We provide RBS Basic to any hosts runiing a  recent Linux server distribution (since 2000) and Windows Server  2012 onwards as well as most Nework Attached Storage (NAS) devices.