WordPress 5.0 update pending

Posted

Just a gentle reminder that WordPress has officially released WordPress 5.0 “Bebo” –  named in homage to the pioneering Cuban jazz musician Bebo Valdés  – and that our internal testing cycle has begun. As this is a major version upgrade, we will not be applying this immediately to allow some time for theme & plugin editors […]

Proactive break-fix

Posted

Pro-active monitoring is the cornerstone of our delivering amazing systems reliability – instead of reacting to customer complaints of a server being down or a service being unavailable, we seek to understand all the ways in which things may fail, and we test for them relentlessly. Our happiest moments are when our monitoring screens show this: […]

OTRS updated to 6.0.14 (from 6.0.10)

Posted

#6.0.14 2018-11-14 2018-11-13 Follow-up fix for bug#13978 – User and customer preferences may override user data. #6.0.13 2018-11-09 2018-11-01 Updated translations, thanks to all translators. 2018-11-01 Fixed: TicketSolutionResponseTime stats leads to internal server error (bug#14167). 2018-11-01 Fixed bug#14140 – Missing confirmation dialog when deleting a PGP key. 2018-10-31 Added option to hide deployment info to Admin::Package::ReinstallAll console […]

UniFi Controller upgraded to v5.9.29

Posted

  Please be advised that the UniFi controller hosted in the Lightspeed cloud has been upgraded from version 5.8.30 to version 5.9.29. This is the first release for UniFi SDN Contoller 5.9, which is Ubiquiti’s current stable release branch. Release Notes: For people who are migrating from v3, there’re many changes to APIs and it’s not backward compatible. […]

Handling Spam Mail

Posted

What you consider spam may be considered a useful business email by someone else. As such, our approach to spam management is to mark each incoming mail with a spam ranking and leave it to the end user to determine it’s disposition. Whilst there are some mail clients (Thunderbird for example) that can be set […]

Outlook and the winmail.dat problem

Posted

You can stop Outlook from sending winmail.dat (MS-Tnef) attachments (hiding, what’s more, real attachments) to puzzled email recipients who do not use Outlook. The Confusing Case of Winmail.dat Do recipients of your emails, seemingly out of the blue, complain about a mysterious attachment called “winmail.dat” (of the even more mysterious content type “application/ms-tnef”), which they […]

Your telephony options

Posted

PSTN vs ISDN vs SIP Don’t you just love the abbreviations used when discussing technology, let’s do a quick run down on what your options are: PSTN Typically if we want a telephone line for voice calls we would have installed a Public Switched Telephone Network (PSTN) line. A single PSTN line has one telephone […]

Syncing Google Calendar & Contacts to Outlook for Mac (Beta)

Posted

Outlook for Mac has long supported connecting to and managing your Gmail. With these updates, Outlook will now also sync your Google Calendars and Contacts. The experience will be very similar to what you are familiar with in Outlook today, with support for all the core actions—such as add, delete, edit time and location. All […]