How to Filter out detected Spam
What you consider spam may be considered a useful business email by someone else. As such, our approach to spam management is to mark each incoming mail with a spam ranking and leave it to the end user to determine it’s disposition. You can either set this on the server using webmail or individually on each mail client (e.g. Outlook). Whilst there are some mail clients (Thunderbird for example) that can be set to “trust SpamAssassin flags”, we still highly recommend using server side filtering as it will filter out the spam email even before it reaches your mobile or laptop (in case your connection is slow or data transfer is metered and therefore expensive).
Here’s how you do it:
1. Login to webmail
2.Go to Mail-> Filters
3. Select “Spam Filters”
4. the Set “Spam Level” to a number between 1 and 5 – the lower the number, the more stringent the filter. Mails with a spam rank higher than this number will be moved into the “Folder to receive spam:” which is the next option.
5. Verify that the folder you are moving into still exists (some users like to delete their Spam folders).
How to Blacklist Emails
- Select one or more messages you consider as spam
- Click Other tab
- Select Blacklist
How to Whitelist Emails
You can whitelist email addresses that you want to make sure you receive and do not want them filtered by your spam filter.